Privacy Policy

We have created this Privacy Policy because your privacy is very important to us. Please take the time to read and familiarise yourself with our Privacy Policy which includes what personal data Gemworth Health collects, how and for what purposes this data is used and how you can unsubscribe from receiving marketing communications from us.

Undefined terms in this Privacy Policy have the meanings and definitions given to them in the Terms and Conditions of our Sites. 


Personal information is data collected that can be used to identify a certain individual. Examples include name, address, email address. 

Some examples of how we may collect your personal information and how we may use it are:

  • When you purchase any product(s) from this Site, you need to provide some key details such as your first name, last name, address, email address and telephone number. The reason for this is so we know where and to whom the product(s) need to be shipped to. 
  • When you sign up to our marketing communications such as our newsletter, you need to provide your email address which we collect so we can add you to our mailing list.
  • If you choose to communicate with us via email, through our site, via telephone, in writing or through any other means, we may collect personal information that you voluntarily provide us with.
  • We use the personal information that we collect to keep you updated on latest product announcements and special offers and promotions. The personal information you provide us with helps us improve our services, product(s) and advertising.
  • We may use your personal information to update you on important notices. There is no option to opt out of receiving this type of communications as they provide important information necessary to you.
  • We may also use the personal information we collect for internal purposes such as data analysis and audits as well as to help us improve our services and how we interact with our customers.

Like most sites, we may collect, use and disclose non-personal information about you including your user Internet Protocol (IP) addresses, Internet Service Provider (ISP), which browser you are using and in which language, your location and date and time at which you are accessing our site. The reason we may collect this non-personal information is to allow us to better understand the behaviour of our users and increase our content and advertising effectiveness.


Like most sites, our Site uses cookies which are small amounts of data created by a website and are stored in your web browser. We use cookies to collect information including how you use our Site, your Internet Protocol (IP) addresses, which of our Site’s pages you visit and purchasing behaviour on our Site. This in turn helps us better understand your user behaviour when interacting with our Site so we can improve your user experience. If you would like to browse without cookies or to be notified when a cookie is generated, you can do so through your web browser. This varies depending on which browser you are using. Please refer to the ‘Help’ section of your browser to learn how you can change your cookie preferences.


If you decide you do not want to receive any marketing communication emails from us such as our newsletter or news about our product(s) and company, you can do so by clicking the Unsubscribe button in the latest email we sent you.


If you have any questions about our Privacy Policy, the personal information that we collect or using our site, please feel free to contact us at or message us on Facebook Messenger and we will get back to you as soon as possible.

LAST UPDATED: 02/27/2020